How can we help you ?
Giving us your device
- To whom will be given my device after its refurbishment ?
- Is there a physical point to have my device revalued ?
- What must I do to my device before sending it ?
- Do you take all smartphones and tablets ?
- The screen/back cover of my device is broken, can I still give it ?
- How will my personal data be processed ?
- Do I need to include the device accessories (charger, headphones) when I send it ?
- Will I be charged for sending in my device ?
- Can I send several devices ?
- Can I give other electronic devices ?
- Can I find out what has happened to the device I sent ?