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How can we help you ?

    Our action

    The projects funded thanks to this action, follow the progress of the project…

      Giving us your device

      The devices accepted, the different steps to follow, the shipping fees...

        Refurbishing

        The difference between a second-hand and refurbished product...

      View all articles

Giving us your device

  • To whom will be given my device after its refurbishment ?
  • Is there a physical point to have my device revalued ?
  • What must I do to my device before sending it ?
  • Do you take all smartphones and tablets ?
  • The screen/back cover of my device is broken, can I still give it ?
  • How will my personal data be processed ?
  • Do I need to include the device accessories (charger, headphones) when I send it ?
  • Will I be charged for sending in my device ?
  • Can I send several devices ?
  • Can I give other electronic devices ?
  • Can I find out what has happened to the device I sent ?
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