Our action

Everywhere in Belgium, the Red Cross is working to improve the living conditions of vulnerable people.

Our teams of volunteers reach out to all populations suffering from loneliness, and pay special attention to our elderly. For the latter, they organize visits and convivial moments open to all, and work with nursing home.

By partnering with the Walloon startup aSmartWorld, expert in the refurbishment of smartphones and tablets, the Red Cross intends to collect unused devices to give to people suffering from digital divide.

Thus, one out of 5 refurbished devices by the company will be donated freely to the Red Cross, with the aim of connecting people and enabling them to create a new social link.



« The elderly are more and more affected by the economic instability and isolation. The disintegration of social ties, the withdrawal from society, the reduced mobility, and the weakening of social, professional, and family roles are all factors that explain the phenomenon of exclusion suffered by certain categories of older people, social exclusion, and, by necessity, numerical exclusion

Bonnetier C., Brotcorne P., Vendramin P., Churmans D. Analyse de la fracture numérique sur le territoire de la Région Bruxelles Capitale, Rapport pour le CIRB, Novembre 2017. https://cdn.uclouvain.be/
Sources : Enquête TIC SPF Economie 2018 et Baromètre citoyen 2019 de l’Agence wallonne du numérique ; Etude de l’UCL pour le Centre d’Informatique pour la Région Bruxelloise



*How to log out of an iCloud, Google or Samsung account ?

This step is mandatory to restore your device.

On iOS

  1. Save your personal data 
  2. Make sure to deactivate the “Find my iPhone” option. For that, go to “Settings” -> “Passwords & Accounts” –> “iCloud” –> “Find My iPhone”.
  3. Then, log out of you iCloud account on the device by Going back –> “Sign out”.
  4. Remove any locking passcodes or Touch ID in “Settings” –> “Touch ID & Passcodes” –> “Turn passcode off”.
  5. After completing the first four steps, we ask for you to reset your smartphone and to turn it off if possible.

On Android

  1. Save your personal data. 
  2. Make sure to log out of your Google account (and Samsung account if your device is from this brand). Go to “Settings” then “Accounts and backup” –> “Accounts” –> Tap on your account – “Remove account”.
  3. Remove any locking passwords in “Settings” –> “Lock screen” –> “Unlocking mode” –> “None”.
  4. After completing the first four steps, we ask for you to reset your smartphone and to turn it off if possible.


aSmartWorld is a Walloon startup founded in 2018 that buys, refurbishes, and resells smartphones and tablets. aSmartWorld is based on the circular economy model as well as local distribution channels.

On average, Europeans change their smartphone every two years*. Restoring those unused devices, helps reduce the environmental damage that comes from the production of smartphones. We at aSmartWorld revalue those devices gathering dust in a drawer and give them a second life, the firm treats them according to precise quality and security standards. It allows consumers to easily buy and without any risk (with a one-year guarantee) cheaper products but whose quality is as good as new.

aSmartWorld is a good alternative to the expensive and new products, and the not really trustworthy second-hand ones. A refurbished device from ASW is retrieved and restored in Belgium, then sold in the EU. A tracking system allows the clients to know where their device has been sold.

*Source : Identifying the impact of the circular economy on the Fast-Moving Consumer Goods Industry (2019) Opportunities and challenges for businesses, workers and consumers–mobile phones as an example STUDY.


We apply only one rule when it comes to the donation: the device must find a new owner. We only take back devices that are in tune with the times younger than 5-6 years old, and that can be sold (for example no Nokia 3310, …).

Fill the Buyback Form below, and we will get back to you asap to let you know if we can take back your device.

> 20% of the working devices collected will be redistributed freely to the Red cross of Belgium.