How can we help you ?
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Our action
The projects funded thanks to this action, follow the progress of the project…
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Giving us your device
The devices accepted, the different steps to follow, the shipping fees...
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Refurbishing
The difference between a second-hand and refurbished product...
All our articles
- Why a partnership between the Red Cross and aSmartWorld ?
- Who is aSmartWorld ?
- How can I contribute ?
- What projects are funded through this initiative ?
- What happens to the other 4/5 devices left ?
- How is the project funded ?
- How can I keep up-to-date with the progress of the project ?
- Until when can I to participate ?
- To whom will be given my device after its refurbishment ?
- Is there a physical point to have my device revalued ?
- What must I do to my device before sending it ?
- Do you take all smartphones and tablets ?
- The screen/back cover of my device is broken, can I still give it ?
- How will my personal data be processed ?
- Do I need to include the device accessories (charger, headphones) when I send it ?
- Will I be charged for sending in my device ?
- Can I send several devices ?
- Can I give other electronic devices ?
- Can I find out what has happened to the device I sent ?
- What is the difference between buying second-hand, recycling and reconditioning ?
- Will all the parts of my device be reused ?
- Can I give a device that has already been reconditioned ?